Employee skills are not the only drivers of a company’s bottom line. Even when an organization has highly skilled employees, when they do not commit themselves fully, or when they fall under the “disengaged” worker classification, they actually do more harm than good. And because hiring and training new talents cost a lot of money, companies should focus on retaining them.
Employers, leaders, and managers should know how to distinguish unhappy, dissatisfied, and disengaged employees, as this can help them boost not only worker retention rate, but the overall performance, quality, and bottom line of their organization.
Poor productivity, low-quality work outcome
Someone who used to work with enthusiasm and showed great team player characteristics, but now shows a dramatic decrease in interest, and has become increasingly distracted may soon give you a resignation letter.
These negative behaviors, coupled with the lack of focus, causes a decrease in productivity levels and results in subpar work results. Other similar signs that you have employees about to quit their jobs include missing meetings and deadlines.
Negative attitude, constant complaints
When one of your normally happy workers suddenly undergoes a negative transformation in terms of displaying negative attitude, such as constantly complaining about his/her work, take this as a sign he/she wants out.
Increased absenteeism or sudden use of many sick or vacation times
Previously dependable team members who begin to call in sick more frequently or file for lengthy vacation times may already be shopping around for a new employer. However, you should not jump to a conclusion right away. It pays to have a sit-down with these employees and ask them genuinely how things are going. Showing empathy and sympathy will make them feel even more valued.
Baldridge National Quality Program’s performance criteria can help your company determine if it’s making accomplishment which can positively affect your business. Use this as a guide to make decisions regarding your employees.
Always keep in mind that human capital fuels businesses. Whenever you lose valued workers, it results in loss of productivity, workplace disruption, and profits. Employers, leaders, and managers should recognize these symptoms early so that they can properly respond and make the necessary improvements to retain their talents.